Request Happy Human Credit For Cancellations
You are in the right place if you are on a Happy Human plan, you had to cancel, and you want to know what to do next.
How to cancel a session and receive credit -
Please cancel with at least 24 hrs notice.
We do charge for ‘no-show’ sessions and for cancelled sessions in which you can’t give 24 hour notice. We do this to honor the time of our trainers, and encourage consistency. Thank you for your understanding.
Attempt a reschedule
Get in touch with your trainer to see if you might reschedule your session. We can’t guarantee we’ll be able to. But we’ll do our best! If you are travelling consider having your session with your trainer via a virtual meeting. Almost all of our trainers are set up to do so!
Cancel your session and get credit.
If you’ve cancelled with more than 24 hours notice and you’ve tried but a reschedule isn’t possible, then fill out the form below. By doing so you’ll receive credit for your session(s). This credit will automatically reduce the amount of future monthly payments.